FAQs

Frequently Asked Questions

Feel free to contact us should your particular question not be listed below.

Will I be able to log in right away?
You certainly can. Go to this page and within a few minutes, you can view the Japanese used car auctions.
I am not a dealer. Can I buy through your auctions?
You certainly can. Our sales staff will guide you through the whole process.
Can I start bidding right away?
As soon as your 100% returnable deposit has arrived in our bank account in Japan, then we can give you bidding rights.
How can I read the auction sheet?

We don’t expect you to understand Japanese or an auction sheet. The grades on auction sheets provide a fairly accurate appraisal of a vehicle’s condition. We are also happy to translate vehicle auction sheets for customers when requested so that they can read additional comments about a vehicle’s condition.

How will I know if my bid was successful?

Japan Auto Connect will contact you to let you know on the day of purchase. You will receive an automated Email, and the car will appear in your WIN folder.

How can I ship my vehicle to my country?

Japan Auto Connect takes care of all the shipping arrangements and documentation required to register a vehicle in your country. Your vehicle will be shipped on the first available vessel and safely arrive at the desired destination.

Get In Touch

+81 90 6467 3672

+81 80 6178 0709

 

Location

Kuwazu 3 Chome 5-3-6
Itami-Shi, Hyogo
Japan 664-0839

Email

sales@japanautoconnect.com

Details

Japan Auto Connect is one of the most experienced Japanese car exporters serving customers globally.

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